Welcome to SolarPanelShop.com, your trusted online destination for high-quality solar products. This website is operated by Solar Panel Shop Limited (“SolarPanelShop”, “we”, “us”, or “our”). By using this website, you agree to our terms, which cover how you can order, buy, and receive products through our platform.

These terms apply to all users of this website, whether you are simply browsing or have registered an account. By registering or placing an order, you confirm that you have read and accepted these Terms and Conditions.

Our online store allows you to purchase a wide selection of solar products, including solar panels, inverters, batteries, water heaters, solar lights, charge controllers, pumps, and accessories (the “Goods”).

From time to time, we may also feature products sold by trusted third-party sellers. You will see a clear notice on the product and checkout pages when an item is sold by a third party. Additional terms may apply to third-party sales, and we will point those out when necessary.

Ordering Process

1. Browse and Select Products
Use our search or category filters to find the solar products you need. Each product page provides detailed information, specifications, and pricing.

2. Add to Cart
Click “Add to Cart” on the product page once you have selected the item you want. You can continue shopping or proceed to checkout.

3. Checkout
When ready to place your order, click on the cart icon and select “Proceed to Checkout.” You will be asked to enter your delivery details, billing information, and preferred payment method.

4. Payment Options
We accept secure online payments through major methods including mobile money, bank transfer, debit and credit cards. All payments must be made in Kenyan Shillings.

5. Order Confirmation
Once your payment is successful, you will receive an email confirmation with your order details. Keep this email for your records.

6. Shipping and Delivery
We will ship your order based on the delivery option you selected. You will be notified by email or SMS once your order is dispatched. Please refer to our Delivery Policy for details on timelines and coverage areas.

Important Notice

These terms apply to customers who are considered consumers under the Consumer Protection Act (CPA). Some parts of these Terms and Conditions may:

• Limit the responsibility of SolarPanelShop or a third party
• Create certain responsibilities for you as the customer
• Require you to accept responsibility for specific outcomes
• Confirm your awareness of specific facts

If you are unsure about any part of these terms, we encourage you to contact our support team before using the website or completing a purchase.

These Terms and Conditions are not meant to remove or reduce any of your rights under Kenyan law.

By using SolarPanelShop.com, you accept these terms fully and agree to follow them. If you do not agree, please do not use the website.

Returns

To learn more about returning a product, refunds, or repairs, please refer to our Returns and Warranty Policy, which forms part of these Terms and Conditions.